Last updated: 14-10-2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the services of Fixitup India and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our services or parts of our services.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Fixitup India.
• Cookies are small files placed on your device by a website, containing details of your browsing history.
• Country refers to Karnataka, India.
• Device means any device that can access the services, such as a computer, cellphone, or digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the website of Fixitup India.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically from the service infrastructure.
• Website refers to Fixitup India, accessible from https://customercarehelpline.online/
• You means the individual accessing or using the services or the company on behalf of which such individual is accessing or using the services.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our services, we may ask you to provide us with certain personally identifiable information, including but not limited to:

• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data
Usage Data is collected automatically when using our services. It may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, and other diagnostic data.

When you access the service through a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile device unique ID, and the IP address of your mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our services and store certain information. Tracking technologies used include beacons, tags, and scripts.

Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies, but if you do not accept cookies, you may not be able to use some parts of our services.

Web Beacons: Certain sections of our services and our emails may contain small electronic files known as web beacons that allow us to count users who have visited those pages.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our services.
• To manage your account and its functionalities.
• For the performance of a contract with you.
• To contact you regarding updates or informative communications.
• To provide news, special offers, and general information about our services.
• For business transfers during mergers or acquisitions.

Sharing Your Personal Data

We may share your personal information in the following situations:

• With Service Providers who assist us in providing and managing our services.
• For business transfers during negotiations of mergers or acquisitions.
• With affiliates, in which case they are required to honor this Privacy Policy.
• With your consent for any other purpose.

Retention of Your Personal Data

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period unless used to strengthen security or improve functionality.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices and may be transferred to computers located outside of your jurisdiction.

Delete Your Personal Data

You have the right to delete or request the deletion of your Personal Data. You may update, amend, or delete your information at any time by signing in to your account.

Disclosure of Your Personal Data

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Law Enforcement: The Company may be required to disclose your Personal Data under certain circumstances.

Security of Your Personal Data

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personal information from anyone under this age. If we become aware that we have collected personal data from a child under 13, we will take steps to remove that information.

Links to Other Websites

Our services may contain links to other websites not operated by us. We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you prior to the changes becoming effective.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: smnsnayaz@gmail.com
• By phone number: +918050794700